Frequently Asked Questions for
Healthcare Facilities

Why choose Whitaker Medical?

Our commitment to clients is to do everything possible to support you and help you maintain your highest standards of practice.

We have built our success on physician referrals and traditional networking. Our professional staff is responsive, accessible, and committed to your needs. Through training and continual professional education programs, our expert recruiters enable you to communicate your needs with the assurance that these requirements will be clearly understood. The end result is an optimal fit between you and the professional you have been searching for.

Our reputation speaks for itself: stability, experience, and the highest ethical standards. In a recent market assessment, an external research survey revealed Whitaker Medical to be a leader in the industry. Respondents perceived Whitaker Medical as doing an "excellent" job at meeting the market needs. Respondents also cited our personalized service, time placement, and ethical standards as key qualities setting us from other firms.

What type of practice settings do you service?

• Hospital-Based Opportunities, Long-Term Care Facilities, & Retail Chains
• Multi/Single-Specialty Clinics, Private Practices, & Outpatient Clinics
• Emergency Departments & Urgent Care Clinics
• Outpatient Imaging Centers & Surgery Centers
• VA Medical Centers, Military Facilities, State & Correctional Facilities, Indian Health Services
• Independent and Retail Pharmacies

Why is it best to work with one agency?

It is important to develop a meaningful alliance with just one agency in order to achieve your desired outcome. Not only do you avoid being professionally exploited, but also the loyalty that you build with your recruiter increases his or her dedication to your individual job search. We work hard to meet your staffing deadlines and to earn your repeat business. The Whitaker Way is based on honesty and integrity, and delivers a trust bond relationship where expectations are clearly defined and then pleasantly exceeded.

What are the benefits of working with Whitaker Medical?

• Experienced and certified physician recruiters
• Our in-house credentialing department adheres to the same strict credentialing standards as set forth by the National Committee of Quality Assurance
• Experienced Account Managers are available 24/7 to handle unexpected staffing situations
• Our in-house travel department will coordinate all components on travel and will secure the most cost effective auto, air and accommodation
• Our recruiters are trained to listen. They understand your staffing needs are unique and can convey your specific needs to qualified candidates
• One on One personal, attentive and responsive service necessary for resolution to any of your staffing challenges
• We provide staffing solutions to keep your facilities operating smoothly
• Malpractice insurance coverage with A++ rating
• Administrative staff that works closely with the Medical Staff Office in expediting the privileging process
• Member of the National Association of Locum Tenens Organization (NALTO) and National Association of Physician Recruiters (NAPR)

What are the advantages of working with a Certified Recruiter?

Certified Recruiters have taken the extra step to provide their candidates and clients with "leading edge" expertise, making their services even more valuable in an ever-changing market. The Certified Personnel Consultant (CPC) and a Certified Temporary Staffing Specialist (CTS) designation that follows an individuals name is the industry's badge of professionalism and seal of excellence. It is recognized as the staffing industry's highest standard, and it is the public's assurance of quality service. Certification assures the following:

• Knowledge of current employment laws and procedures, as well as business operations and ethics
• Experience of at least two years in the staffing or employment profession
• Service of the highest quality to meet the needs of both candidate and company
• Ethics, by adhering, to NAPS Standards of Ethical Practices
• Commitment, credibility and dedication to the staffing industry

Do you have malpractice insurance coverage?

Yes. Our policy limits of liability are $1,000,000 each claim/$3,000,000 Physician Aggregate /$7,000,000 Total policy aggregate under a claims-made policy form.

Information regarding our current carrier is summarized below:

National Fire & Marine Insurance Company

AM Best rated A++ (Superior) XV ($2 billion or more)
Standard & Poors rated AAA (Extremely Strong)
Extensive & long term experience underwriting professional liability
Unlimited ERP (Extended Reporting Period) Option provided
Global company with strong financial corporate structure

Our current retroactive date is December 31, 2000 and will remain unchanged as we continue to renew this policy. This ensures continuous coverage for any covered act, which occurred after the retroactive date and prior to the expiration, cancellation or non-renewal date of the current policy while your work for or at the direction of Whitaker Physicians Services, L.L.C.

There will be no coverage provided by the policy for acts committed or services that should have been rendered if the practitioner is under the influence of any chemical dependency.

This is provided for information purposes only. Actual coverage available to you will be subject to your application being submitted and accepted by the insurance company.

Which medical conferences are you attending this year?

For a complete list of our conferences, please click here.

What is your credentialing process for healthcare professionals?

It is a policy at Whitaker Medical for all healthcare professionals performing services under contract to be carefully screened by our Credentialing Department. We have a responsibility to implement a precise process to select and evaluate our healthcare providers that represent Whitaker Medical. This department is dedicated to verifying licenses, making sure they are current and in good standing, verifying medical degrees, verifying that Continued Medical Education (C.M.E.) requirements are up to standard, reviewing malpractice history, interviewing references through primary source verification, and verifying past work experience. Whitaker Medical is currently adhering to the standards of the National Committee for Quality Assurance (NCQA) in an effort to become certified. NCQA is an independent, non-profit organization whose mission is to evaluate and report on the quality of the nation's managed care organizations and certification is open to any organization that performs the specified functions and is not eligible for NCQA's accreditation.

See our detailed credentialing process here.